Astra Pro STA1300 Automatic Pourover Steamer – Compact Commercial Milk Steamer for Professional Use

Regular price $3,209.00
Regular price Sale price $3,209.00
Shipping calculated at checkout.
Brand: Astra
SKU: STA1300

Buy Online Or Call Now To Order!

✓ Free Shipping - On most High Brew Society products
✓ Manufacturer Warranty Included - On all products
✓ In Stock - Most orders leave the warehouse in 3-5 business days
✓ Questions? - 1 (202) 933-3631

Question?

No problem! All orders receive special attention and in most cases we can hold items and begin processing at a later date! Please contact us for more details!

Regular price $3,209.00
Regular price Sale price $3,209.00

Increase output in your café with a dedicated steamer or use it to create an endless menu of specialty drinks including hot chocolate, juice, tea, and smoothies - a great option to cook scrambled eggs or reconstitute soup as well. These reliable machines are built to last and are easy to maintain. Perfect for home or light commercial applications needing fewer than ~50 cups/hr.

Specs:
Vacuum valve prevents milk from entering the boiler, low water safety system with alarm, vibration pump, and lightweight, no plumbing required.
1300 Watts / 110 Volts / 20 Amps
Easy plumbed water connection & drain hook-up 
2.6 Boiler Capacity (L)  
ETL listed to NSF-4, UL 197, and CSA C22.18


Shipping Policy

Last Updated: November 13, 2024

We are committed to delivering your high-end coffee and espresso machines promptly and securely at High Brew Society. Please review our comprehensive shipping policies below.


Shipping Destinations

  • Domestic: We currently ship across the USA.
  • International: At this time, we do not offer international shipping.

Shipping Methods

We partner with trusted carriers to ensure your orders arrive safely:

  • Domestic: UPS, FedEx, and DHL.

Shipping methods may vary depending on your location and the size or weight of the items. At checkout, you will be prompted to choose the available shipping method for your order.


Shipping Costs

  • Domestic Orders: Shipping costs are calculated based on the weight and destination of your order. Final shipping costs will be displayed at checkout.
  • Free Shipping: Orders over $200 qualify for free shipping within the USA. On orders under $200, standard shipping rates will apply.

Occasionally, we may offer free shipping promotions for certain products or during special events. When applicable, free shipping will automatically apply at checkout.


Order Processing Times

Orders are processed within 1-5 business days. Processing times may vary during holidays, product launches, or special promotions.

Please Note:

  • Orders placed on weekends or holidays will begin processing the next business day.

Delivery Timeframes

We strive to ensure your order arrives as quickly as possible:

  • Domestic Deliveries: 5-14 business days.

Delivery times are based on your chosen shipping method and the carrier’s delivery schedules. These estimates exclude weekends, holidays, and unforeseen delays.


Tracking Information

Once your order ships, you will receive an email with a tracking number. Use the tracking number to monitor your shipment through the carrier’s website.


Shipping Delays

While we aim to meet estimated delivery times, delays may occur due to:

  • Carrier disruptions or delays.
  • Severe weather conditions.
  • Public holidays.
  • Other unforeseen circumstances.

If a delay occurs, we will notify you promptly and assist in resolving the issue. Please note that High Brew Society is not liable for delays caused by the carrier or circumstances beyond our control.


Damaged or Lost Packages

  • Damaged Items: If your package arrives damaged, please contact us within 7 days of receipt. Include photos of the damage for evaluation. We will work with the carrier to resolve the issue promptly.
  • Lost Packages: If your tracking information indicates delivery but you have not received the package, please contact us immediately to initiate an investigation with the carrier.

Address Accuracy

It is the customer’s responsibility to provide a complete and accurate shipping address at checkout.

Important:

  • High Brew Society is not responsible for packages shipped to incorrect or incomplete addresses provided by the customer.
  • If your order is returned to us due to an incorrect address, additional shipping charges may apply for redelivery.

Secure Delivery Address

We strongly recommend providing a secure delivery address, such as your home or workplace, to ensure safe receipt of your package. High Brew Society is not responsible for lost or stolen packages delivered to unsafe locations.


Shipping Completed

Each delivery is considered complete once the carrier updates the order status to "delivered" or "completed" in their tracking system.


Shipping Restrictions

We do not ship to P.O. boxes, military addresses (APO/FPO), or freight forwarding services.


Customer Support

If you have questions about your shipment or need assistance, please contact us:

  • Email: support@highbrewsociety.com
  • Phone: 1 (202) 933-3631
  • Business Hours:
    • Monday – Friday: 9:00 AM – 5:00 PM EST
    • Saturday – Sunday: Closed

Return Address:

High Brew Society
7795 West Sahara Avenue #106
Las Vegas, NV, 89117

Thank you for choosing High Brew Society. We look forward to enhancing your coffee experience!

Welcome to High Brew Society!

This Return Policy applies to all products purchased through:
https://highbrewsociety.com

    Our return policy forms part of, and should be read in conjunction with, our terms and conditions, our privacy policy, and our shipping policy. We reserve the right to change this return policy at any time.

    Returns are only made once the product has arrived at its destination and has been received by the purchaser, no returns are made on products that are in transit for delivery or have not yet been delivered.

    By making a purchase through the website, you declare and agree to be bound by the conditions described below. Our refund policy does not affect your statutory rights.

    If you have questions about this return policy, please contact us through our contact page or call us at: 1 (202) 933-3631 or email: support@highbrewsociety.com

    1. RETURNS AND REFUNDS

    Your money means nothing to us if you are unhappy with your purchase with us. Customer satisfaction with our products is important to us, which is why we do returns and refunds, if the customer is not satisfied with our products. Simply send us an email, contact us on live chat, or if it can’t wait, call us and we’ll make things right.

    Purchases made on our website can be returned for a refund within 30 days from the date of delivery. If 30 days have passed since delivery of the product, we are unable to offer a refund. Please note that the buyer is responsible for the cost of returning the product.

    1. CONDITIONS OF RETURN
    • Full name of the person who placed the order.
    • Order number.
    • Items must be in it's initial state (unmarked, unaltered, and undamaged).
    • All returns must be accompanied by your invoice as proof of purchase.
    • The products you have accepted and returned are your responsibility until they reach our warehouse. Therefore, be sure to send the product back to us using a delivery service that insures the value of the product. Pack the product securely.
    • Return and handling charges are non-refundable.
    • High Brew Society reserves the right to refuse any returns that do not comply with our return policy. Returns that do not comply with our return policy may be sent back to the customer at their own cost.

    Important: Please do not send the product back to the manufacturer. To request a return please send us your request via our contact information and you will receive instructions on how to return the product.

    You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

    1. DEFECTIVE OR DAMAGED PRODUCTS

    Believe us, we don’t like receiving damaged goods and nor do we enjoy selling damaged goods. We do our best to avoid any damage or defect in your products, however, if upon receipt of the product, it is defective or damaged and you need to exchange the product for the same or need a refund, please contact us through our contact information. Please contact us and provide proof in video or photo form within 30 days after delivery date.

    We recommend customers to check if they have received the correct package in satisfactory condition as soon as their package is delivered. We have no control over the condition of the products once they’re sent out of our warehouse. We also understand that many of us are busy during the expected delivery date. That’s why we have to allow up to 30 days for customers to inspect their package for flaws or any problems that may occur. Only in these cases we will assume the value of the shipment. In case you request a refund, the value of the shipment will also be refunded.

    The request must contain the following:

    • Full name of the person who placed the order.
    • Order number.
    • Proof of damage or defect of the product (photo or video).
    1. METHOD OF RETURN

    (a) Returns by Mail

    To return by mail, simply can be processed via our website on highbrewsociety.com and follow the instructions listed to receive your pre-paid return label. To ensure your return is properly processed and refund granted, be sure to place both the return slip and unused items within the return package.

    High Brew Society
    7795 West Sahara Avenue #105
    Las Vegas, NV, 89117

    No refunds will be made for Final Sale or Custom items purchased or returned.

    If you have any further questions or experience difficulty retrieving your pre-paid return label please contact our customer service support at: 1 (202) 933-3631 or email at: Support@Highbrewsociety.com.

    (b) Return Processing Fee

    A flat rate cost of return shipping, $_____ USD, will be deducted from your refund.

    If your refund is less than $_____ USD, the return shipping fee will be charged to your original form of payment once your return is processed.

    1. MISTAKEN RETURN

    Ensure you enclose the correct and complete item when making a return. The correct item must be returned to receive a refund.

    If you accidentally sent the wrong item to High Brew Society, please contact Customer Service as soon as possible. High Brew Society cannot guarantee your item will be found and returned, and no compensation is provided for incorrect items sent to High Brew Society.

    1. PROCESSING YOUR REFUND

    Once your return has been received and accepted, please allow 3 to 5 business days for your return to be processed. If your return does not meet the stated conditions, the package will be returned to you at your expense. If your return has been accepted, you will receive a refund and a confirmation email. The refund will be made via the original payment method, with the amount of the return shipment being deducted from the refund. Allow 72 hours for the credit to appear on your statement.

    1. UNDELIVERABLE PACKAGE

    Undeliverable packages that are returned to High Brew Society will not be automatically re-sent and additional shipping charges may be incurred. If you wish to make any changes to the delivery address, you are responsible for the cost of reshipping.

    1. CONTACT US 

    If you have questions about this return policy, please contact us through our contact page or via the contact information below:

    High Brew Society
    Email: support@highbrewsociety.com
    Phone: 1 (202) 933-3631

    Monday - Friday: 9:00 AM - 5:00 PM

    RETURN ADDRESS:

    High Brew Society
    7795 West Sahara Avenue #106
    Las Vegas, NV, 89117